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Donation Return Policy
If you believe that an error has been made in connection with your donation, contact us immediately at 212.764.72593 or [email protected]. We will be happy to assist you in correcting any such error within reason, and if necessary make any refund that is appropriate.
Palms for Life Fund stands behind our products and our cause; if for any reason an item hasn’t met your expectations, you can exchange it for another item. Please note: shipping costs will not be returned; any additional shipping costs for the returned item and the new exchanged item must be paid by the buyer.
Returning by mail
- Please mail items to
Palms for Life Fund
4 West 43rd St, Ste 611
New York, NY 10036
- Within the US: Returned items must be sent via insured, prepaid Regular US Mail. Ensuring your return allows you to track your parcel with the US Postal Service. Please Note: We cannot accept CODs or courier deliveries.
- Outside the US: Ship goods prepaid, by insured ground shipping.
All items will be shipped within two business days of order placement. Items will be shipped via UPS, USPS, or Fedex depending on item and shipping location by PALMS FOR LIFE FUND.
Please contact us at [email protected] with any questions
We will not share your information with any third-party organization without your explicit permission to do so.
Thank you for visiting the Palms For Life Fund Web Site. We appreciate your interest in our organization. Because we share your concern about privacy, we are letting you know how we collect information about you, what information we collect, how we use the information, under what circumstances we disclose it, and what choices are available to you regarding such data collection. This Privacy Statement covers information collected at the Palms for Life Fund Web site: www.palmsforlifefund.org. For simplicity, we will refer to it as “our site.”
Our site uses “cookies” which are small files that allow us to store and sometimes track what you are looking at when you visit our site. If you are concerned about the potential use of information gathered from your computer by “cookies,” you can set your browser to prompt you before it accepts a cookie. Most Internet browsers have settings that let you identify or reject cookies.
Collection and Use of Non-personal Information
If you do nothing during your visit but browse, read pages, or download information, our site’s operating system will automatically record the following information about your visit.
- The Internet domain for your Internet service, such as “xcompany.com” or “xcompany.net” if you use a private Internet access account, or “yourcollege.edu” if you connect from a college or university domain.
- The type of browser that you use, e.g., “American Online version 7” or “Microsoft Internet Explorer 5.”
- The type of operating system that you use, e.g., Windows or Macintosh.
- The date and time you visit our site, and the Web pages that you visit on our site.
- The address of the previous web site you visited, if you linked to us from another web site.
This information is used to help us diagnose technical problems as well as to help us track user interests. We gather this information in the aggregate — as a total, not linked to individual users — and we may share it with our sister affiliates, as well as with certain other reputable organizations that share our interests.
Collection and Use of Personal Information
Many areas of our site are accessible without registration of any kind. Some of our services require personal identification in order to be effective. This includes, but is not limited to, our online donation form. This site collects and uses personal information that you provide for the purposes described below. By “personal information,” we mean information that on its own can specifically identify you. Personal information you provide is stored in a secure location and is accessible only by designated staff. This may include, among other things, your name, postal address, e-mail address, telephone number, etc. If you contribute online to Palms for Life Fund the information we obtained during your visit to our site is provided to our merchant partners. This is to enable the transaction to take place and for the contribution to be deposited into our account. These merchants by contract cannot use this information for another purpose without your express permission. We will not share your information with any third-party organization without your explicit permission to do so.
Links to Other Sites
The privacy policies and practices contained in this Privacy Statement do not apply to ANY external links. The Palms for Life Fund Privacy Statement only applies to our site or any future sites that we may develop. It does not cover sites that are linked to our sites for which we are not responsible (“linked-sites”). These linked-sites will have their own policies and practices, which may be different from ours. We therefore encourage you to familiarize yourself with the policies and practices of the linked-sites, especially if you provide personal information to them.
Palms for Life Fund retains the right to amend or otherwise update this Privacy Statement at any time. By using our site, you consent to the collection and use of the information as we have described. If we change our policies and practices, we will post the changes in our Privacy Statement so that you are always aware of them. With this knowledge, you can make an informed decision about whether you wish to provide personal information to us.